Support
For help or privacy requests, contact Adam Hong:
Include what you were trying to do, the supported site you were using, and the error message. Remove private conversation text from screenshots. Never send passwords, sign-in codes, or session tokens.
Before contacting support
- Verification will not start: open account settings, check that you are signed in, allow verification under Data sharing, and check your remaining daily allowance.
- The Kelreva control is missing: check that the extension is enabled, reload the chat page, and wait for the answer to finish.
- A result looks wrong: open its explanation and sources. Send the specific claim and a public source that supports your concern, without sharing the rest of your conversation.
Delete your account
- Email adamhong2029@gmail.com from the email address on your Kelreva account, with the subject “Kelreva account deletion.”
- We will confirm the request and verify that you control the account. We will never ask for your password or sign-in code.
- We disable access, let existing sign-in sessions expire, and remove your sign-in identity and related account records. We will let you know when this is complete.
Signing out or uninstalling only removes local access; it does not delete server-side account records. Copies can remain in current account-database recovery backups for up to 35 days. Provider retention is described in the privacy notice.
If you no longer have access to your account email, contact us for help verifying ownership.
Request account deletionPrivacy or security concerns
Use the same email address for a private report. Describe the issue without including other people’s data. See the privacy notice for how we handle your information.